Business Hours Vs Calendar Hours
I have done it successfully using the ps cmdlet set mailboxcalendarconfiguration identity xx.
Business hours vs calendar hours. There is always a 24 hour calendar. From setup enter business hours in the quick find box then select business hours. Next to the default record click edit and set your time zone.
You have the ability to go back and forth between the business hour view and full day view. What you can do is changing the timescale from for instance a 1 hour scale to a 30 minute scale. For example a team of 5 working for an 8 hour day on a project contributes 40 man hours.
Is the owa client you re using configured for the correct. There are calendar hours based and there are business hour based metrics. In order to use the business hour properly you need to pick the metrics that calculates based on business hours.
From the desktop portal you are able to see the business hours or full day hours on the calendar screen. Hi my customer running exchange 2013 has many room resource mailboxes on different time zones. Hello forum i have a question concerning the iec tr 62380 also known as rdf 2000.
Wealth management at cumulus works monday through friday 8 00 am to 4 00 pm. Man hours are correct for your working hours however be careful that these are multiplied by the number of people working. This way your business hours will take up more screen real estate so that the remaining non business hours will mainly fall outside of the main visible area.
If you re promising your customers 24 7 support you need to use calendar hours as the basis of your sla policies. Duration or wrap up date can be used to discuss your calendar time depending on context. There is usually a biz hr in front of the metrics you can select.