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This means operational excellence can provide a meaningful competitive edge.
Operational excellence harvard business review. Operational excellence appears to be a real and sustainable basis for long term success. Surprising findings reported in a recent harvard business review article. Why is operational excellence important.
Most organizations continuously strive to achieve operational excellence but they spend less effort understanding customer needs and few marry these two sources of customer value effectively. According to the harvard business review s research many of the businesses that fail to establish strong processes and operational excellence have two major issues in common. Wevalgo operational excellence model a practical model to begin your improvement roadmap.
And overestimation of. Operational excellence is key to scaling. A harvard business review study found that moving from the worst management practices to the best management practices are associated with a 15.
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